FAQs
What are CBD gummies?
CBD (Cannabidiol) is a chemical compound naturally occurring in the hemp plant, Cannabis Sativa. This is used to make our CBD flavoured gummies which can be taken orally deliver a wide range of benefits. CBD or Cannabidiol is legal in the UK, provided it comes from an industrial hemp strain that is EU approved and contains no THC.
Where are the CBD gummies made?
Our CBD gummies are made in the UK by our trusted manufacturer using organic CBD comes from EU certified hemp grown at their own farm, processed and lab tested to make sure it is pure and contains accurate dosages. The process is controlled from seed to shelf to ensure a high quality, fully traceable product.
What are the potential benefits of CBD?
The human body contains a natural network of neurotransmitters and receptors called the endocannabinoid system (ECS). This system helps maintain balance in everyday functions like mood, stress response and overall wellbeing.
While research into CBD and the ECS is ongoing, many people use CBD as part of their daily routine to support a sense of calm, relaxation and balance. Everyone’s experience is unique, and CBD isn’t intended to diagnose, treat or cure any medical condition.
Is CBD legal in the UK and will it get me high?
Yes - CBD is legal in the UK as long as it meets regulatory standards and contains only trace, legally compliant amounts of THC. Our products follow the UK guidelines for safety and quality.
No - CBD is non-intoxicating and won’t get you high. Our gummies are made using organic EU grown hemp and contain only legal, compliant levels of THC. You can enjoy the chill without any psychoactive effects.
How many CBD gummies should I take?
We recommend starting low and slow - try one gummy and see how you feel before taking more. Follow the guidance on the label and listen to your body. If unsure, speak to a healthcare professional.
*The FSA’s updated precautionary advice on CBD recommends that healthy adults should limit their consumption of CBD from food to 10mg per day.
Are CBD gummies suitable for everyone?
CBD is intended for healthy adults and may not be suitable for pregnant or breastfeeding people or those taking certain medications. If you have any health concerns, please contact a healthcare professional before consuming CBD products.
Are the CBD gummies vegan?
Yes - our CBD gummies are suitable for vegans and are made with organic CBD.
What makes the good mood club CBD gummies different?
Our gummies are made right here in the UK with CBD using organic EU grown hemp for quality you can trust. Our flavours, branding and personalisation options are all designed to make calm, chill and good moods feel fun, easy and totally custom to you.
Can I personalise my CBD gummies?
Yes! good mood club gummies can be personalised with a custom label to include the recipient’s name - perfect for gifting, birthdays, self-care surprises, or just because someone deserves a little calm in their day.
Can I send direct to the recipient as a gift?
Yes - there is a 'this is a gift' option on each product for you to add a gift note and send direct.
Delivery & Returns
Delivery Information
Free UK Delivery for all orders over £35.
We currently ship within the UK only but we hope to make our products available worldwide soon.
- Orders placed before 1pm (Monday–Friday) are dispatched the same day.
- Orders placed after 1pm on Friday are dispatched the following Monday.
- Delivery typically takes 2–3 working days after dispatch.
Please note: Bank holidays, weekends, and peak seasonal periods may result in slightly longer delivery times.
Returns
Our CBD gummies are perishable consumables so they cannot be returned once delivered or opened. As they have a limited shelf life and cannot be resold for hygiene and food safety reasons, we do not accept returns or cancellations for perishable items unless they are faulty.
For non-food products, we value your feedback and if we deliver a product that has not met your expectations, please provide the good mood team with details of the issue so we can investigate and resolve by emailing hello@good-mood.club. This does not affect your statutory consumer rights.
Personalised Products
If you choose to customise your gummies with a personalised label (such as a name or message), these products are made especially for you. Personalised items are non-refundable and non-returnable unless they arrive incorrect or damaged.
Issues with an order
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@good-mood.club and provide details so we can investigate and resolve the issue for you swiftly.
Cancellations
Orders can only be cancelled before they are processed. Once your order has gone into production - especially for personalised items - it can no longer be cancelled.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@good-mood.club and provide details so we can investigate or resolve the issue for you swiftly.
This does not affect your statutory consumer rights.
Our Promise
At good mood club, we want every order to bring good moods, good vibes. If something’s gone wrong, we will always do our best to make it right - quickly, fairly and with zero fuss :)
More questions?
Please fill in the form on our contact us page and we will get back to you as swiftly as possible. Alternatively don't hesitate to email us at hello@good-mood.club with any questions.